5 Why's
Listen to this article: The “5 Why’s” is a problem-solving technique that aims to identify the root cause of a problem by asking “why” questions. The technique is based on the idea that most problems have multiple underlying causes, and to truly understand and solve a problem, it is necessary to dig deep and find the root cause. The process of the “5 Why’s” is simple: start with the problem at hand and ask “why” it is happening....